Policies for CE Trainings

Registration & Policies for: Attuning to and Accessing Self-Energy: Deepening IFS Practice for Therapists

Registration fees are due at the time of sign-up and can be paid by credit card through the Podia checkout. The registration fee covers access to the training, handouts, and the CE certificate of completion upon meeting attendance and evaluation requirements.

Pricing transparency

The fee stated is the full cost with no hidden add-ons

Cancellations & Refunds

Cancellations made at least 14 days before the training date will receive a full refund. Cancellations made 7–13 days before the training date will receive credit toward a future training (cash refunds are not available at this stage). Cancellations made less than 7 days before the training date, and no-shows, are not eligible for a refund or credit. If Core Connections needs to reschedule or cancel the training for any reason, registrants will receive a full refund or the option to transfer to the rescheduled date.

Complaints and disputes related to provider programs

Core Connections is committed to providing a fair, high-quality continuing education experience for all participants. If you have a complaint or concern regarding a training, including content, presentation, or the format in which it was delivered, please contact caryn@coreconnectionsgroup.com within 30 days of the training date. Complaints will be reviewed by Caryn Jooste and/or the co-founder of Core Connections, who will respond within 10 business days with either a resolution or a request for additional information. Every effort will be made to resolve concerns fairly and in a timely manner.

Attendance Policy:

Attendance is tracked via Zoom's participant log, which records join and leave times for all attendees. Participants are asked to keep their full name visible on Zoom for identification purposes. Brief attendance check-ins will occur throughout the training to confirm continuous participation. Participants must attend the entire training in order to receive a CE certificate of completion; partial attendance is not eligible for CE credit.

Procedure for distribution of completion certificates:

Participants who attend the full training and submit the required program evaluation will receive a certificate of completion via email within 7 days of the evaluation submission deadline. The evaluation deadline will be communicated to participants at the close of the training and again by email within a few days afterward.

Program Evaluation:

Participants will receive a program evaluation via email within 2 days of the training's conclusion, with a submission deadline of 7 days after the training. The evaluation gathers feedback on content, presenter effectiveness, and overall training quality, and must be submitted in order to receive a CE certificate of completion. Feedback from evaluations is reviewed by Caryn Jooste and/or the co-founder of Core Connections after each offering and used to inform revisions to content, pacing, and delivery for future trainings.

Accessibility Policy

Accommodation requests should be submitted to caryn@coreconnectionsgroup.com at least 7 days prior to the training to ensure your needs are accommodated in accordance with the Americans with Disabilities Act.